ControlLogix Troubleshooting
- Michael Standal
Owned by Michael Standal
General Troubleshooting
Troubleshooting a potential problem with a ControlLogix® device may involve many factors including but not limited to configuration or communication path issues. The more information provided up front during the support process will speed up the research portion considerably. Review the General Troubleshooting page for basic tips and getting help.
Logging Options
More information does not hurt when it comes to debugging issues via logs. Often, logs are the only way to debug a problem.
Bare Minimum Options (ControlLogix Logging Tab Options)
- Errors
- Send messages
- Receive messages
Better Options (ControlLogix Logging Tab Options/Device Options)
- Errors
- Send messages
- Receive messages
- Enhanced logging for EtherNetIP/CIP message traffic
Additional logging options may be needed for such issues related to OPC items or socket connection information.
Troubleshooting Topics
For assistance, please submit a ticket via our Support Portal, email autosol.support@autosoln.com or call 281.286.6017 to speak to a support team member.