Installing Database Providers

Owned by Emma Fullilove
Aug 18, 2023
1 min read

If no items appear in the "Provider" drop down in the ACM Monitor, download and install one of the following providers: MSOLEDBSQL19.1, MSOLEDBSQL.1 or SQLNCLI11 (only suggested for use with SQL Server 2012). These installers may prompt for a Microsoft Visual C++ Redistributable for Visual Studio:

 

If you get this message, you can download the Redistributable from here: https://learn.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2017-2019-and-2022 .

Note: Even if the computer you are installing on is 64-bit, the provider installer may require the 32-bit version of the redistributable, so you may need to download and install both the X86 and X64 versions.

 

 

For assistance, please submit a ticket via our Support Portal, email autosol.support@autosoln.com or call 281.286.6017 to speak to a support team member.