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Credential Issues when Logging into AAM

Credential Issues when Logging into AAM

Follow these steps if you're experiencing a Credential Issue problem when starting up the server:

Check pg_hba.conf

This file contains the authentication rules for PostgreSQL.

  1. Open the config file:

    sudo nano /etc/postgresql/11/main/pg_hba.conf
  2. Then check if the following line exists. If it does not, add it.

    # TYPE DATABASE USER ADDRESS METHOD host all all 127.0.0.1/32 md5
  3. Save and Exit

    Press Ctrl + S followed by Ctrl + X.

  4. Restart the PostgreSQL service

    sudo systemctl restart postgresql

Check postgresql.conf

This file contains configuration options for PostgreSQL.

  1. Open the config file:

  2. Look for the line that says listen_addresses and change it to the following

    1. Note: If the line is commented out, denoted by a ‘#', delete the '#’.

  3. Save and Exit

    Press Ctrl + S followed by Ctrl + X.

  4. Restart the PostgreSQL service

 

 

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For assistance, please submit a ticket via our Support Portal, email autosol.support@autosoln.com or call 281.286.6017 to speak to a support team member.