Script Troubleshooting

If you experience a timeout during the process, there are three variables at the top of ApiClient.py that can be adjusted. The script can be edited in any text editing software, eg. notepad or notepad++.

#Shared timeout and retry parameters to tune if network is difficult
TIMEOUT=40
LONGTIMEOUT=1200
RETRIES=Retry(
    total=3, 
    status_forcelist=[429, 500, 502, 503, 504], 
    method_whitelist=["HEAD", "GET", "POST"]
)

TIMEOUT is used for the timeout of all communications except the JSON import
LONG TIMEOUT only controls the timeout for longer interactions, eg. downloading configuration in the Export script or applying configuration in the Import script
RETRIES covers all the rules for retries after a timeout or http error; only the “total” should be adjusted.