Common Log Errors

Description

The following table lists common error messages that may be present along with notes on how to resolve these errors.

Error	Description	Notes
Command: "Parameter Name" is blank or zero	A value for the named parameter has not been provided.	The Object Command section of the User Guide provides more information on Command usage.
Command not present	The command is not available for the listed device. To view available commands for that device, view the Command tab.	Occurs when attempting "Retrieve History for Children" via the tree.
Demand Poll cannot be performed. Device is disabled.	The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab.	Occurs when attempting to Demand Poll via the tree or directly from the device.
Error # on Open. Could not load or locate the Tag file for this device. The Read Device Tags command will poll the device and generate this file.	It is necessary to execute the "Read Device Tags" command prior to executing the requested command.	For more information, reference the Command tab section of the relevant device.
Error attempting to retrieve history. StartRequestNow() can not be issued - no port object is assigned.	The Connection information for the device has not been configured.	To configure this, go to the Connection tab for the device.
Error connecting to Invalid Host Name Reason: "The operation completed successfully." 'Unknown Error'	Something about the Host information for the port is invalid.
ExecuteCommand() cannot be performed. Device is disabled.	The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab.	Occurs when attempting any command via the tree or directly from the device.
Failed to execute command Id ### on object "Device Name"	The selected command failed to execute. The previous error message in the log files should provide more information
Failed to set property SomePropertyName with value 'X'	This indicates that the property has been deprecated and is no longer used.	Deprecated properties can remain without causing issues. See Deprecated Properties on the Maintenance section for instructions on removing these log entries.
History Request cannot be performed. Device is disabled.	The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab.
No archive types are enabled for history collection.	History collection was requested but the device configuration does not have any archive types configured for collection.	Select and configure required archive collection types from the device Archive Collection or Historical Collection options.
No connection settings have been specified for "DeviceName"	The device and its assigned port object do not have a Connection Settings object assigned to either one.	Create or select an existing Connection Settings object and assign it to either the device or its port. See Common Port Configuration.
Parameter # (Parameter Name) must be provided for Command Name	A value for the named parameter for the named command has not been provided.	The Object Command section of the User Guide provides more information on Command usage.
Poll cycle stopping - communication port is closed or disabled.	The Port object was disabled.	Enable the Port object.
Poll cycle stopping due to communication error (retries are available).
Poll cycle stopping due to communication error (no retries are available).
Requested command cannot be performed. Device is disabled.	The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab.
StartRequestNow() can not be issued - no port object is assigned.	The Connection information for the device has not been configured. To configure this, go to the Connection tab for the device.
Task: demand poll issued/detected but no poll messages were found. Please check active items and/or device configuration.
The Host Address for the current selected Host is blank. Verify Port configuration.	View the Connections section of the user guide for more information on configuring a port.
Template file is not loaded.
Tag Name Add item failed	May happen if an alias group is not configured correctly to reflect an item present in the device. View the Alias Group section of the User Guide.
Tag Name - Invalid register address numeral.	May happen if an alias group is not configured correctly to reflect an item present in the device. View the Alias Group section of the User Guide.
The Host Address for the current selected Host is blank. Verify Port configuration.	Verify the Host Address and Port information is valid for the Selected Host on the Port.
Unsupported item. This item is invalid: Tag Name	May happen if an alias group is not configured correctly to reflect an item present in the device. View the Alias Group section of the User Guide.
Validation Error on Non-Listed Tag=Device Name.TagName. Data Type indicator missing or invalid.	This tag is not present in the tag listing stored in ACM for this device. Tags accessed using this method must have a data type modifier appended to the tag name to be used.	See ControlLogix Tags for details on using this tag access method.

DF1 Specific Errors

Error	Description	Notes
**ValidationError: Device Name* - Item TOTALPOLLATTEMPT
***Invalid file type.

Modbus Specific Errors

Error	Description	Notes

Archive #: Upload failed on message type #### (TeleBUS command #)
Failed to execute command Id ### on object Device Name (asiControl)	View the Logger details for the detailed error. The number is the numeric representation of the command name.
PublishMeterConfiguration for Tube # failed: Error 0x80004004
This device has no register set.

BSAP Specific Errors

Error	Description	Notes
**Error validating item Tag Name* - ACCOL item name Tag Name doesn't include the required two periods.	May happen if an alias group is not configured correctly. View the Alias Group section of the User Guide.
Could not trigger demand poll

ROC Specific Errors

Error	Description	Notes
***Item validation error: Expected Type.Param or one of the standard or miscellaneous items.