Common Log Errors

Table Of Contents...

Description

The following table lists common error messages that may be present along with notes on how to resolve these errors.

Error	Description	Notes
Command: Parameter Name is blank or zero	A value for the named parameter has not been provided.	The Object Command section of the User Guide provides more information on Command usage.
Command not present	The command is not available for the listed device. To view available commands for that device, view the Command tab.	Occurs when attempting "Retrieve History for Children" via the tree.
Demand Poll cannot be performed. Device is disabled.	The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab.	Occurs when attempting to Demand Poll via the tree or directly from the device.
Error attempting to retrieve history. StartRequestNow() can not be issued - no port object is assigned.	The Connection information for the device has not been configured.	To configure this, go to the Connection tab for the device.
Error connecting to Invalid Host Name Reason: "The operation completed successfully." 'Unknown Error'	Something about the Host information for the port is invalid.
ExecuteCommand() cannot be performed. Device is disabled.	The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab.	Occurs when attempting any command via the tree or directly from the device.
Failed to execute command Id ### on object Device Name	The selected command failed to execute. The previous error message in the log files should provide more information
Failed to set property SomePropertyName with value 'X'	This indicates that the property has been deprecated and is no longer used.	Deprecated properties can remain without causing issues. See Deprecated Properties on the Maintenance section for instructions on removing these log entries.
History Request cannot be performed. Device is disabled.	The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab.
Item Item Name cannot be added - no device/object named Device Name was found.	Confirm the Device Name used in the OPC/HMI client exists in ACM.
No archive types are enabled for history collection.	History collection was requested but the device configuration does not have any archive types configured for collection.	Select and configure required archive collection types from the device Archive Collection or Historical Collection options.
No connection settings have been specified for "DeviceName"	The device and its assigned port object do not have a Connection Settings object assigned to either one.	Create or select an existing Connection Settings object and assign it to either the device or its port. See Common Port Configuration.
Parameter # (Parameter Name) must be provided for Command Name	A value for the named parameter for the named command has not been provided.	The Object Command section of the User Guide provides more information on Command usage.
Poll cycle stopping - communication port is closed or disabled.	The Port object was disabled.	Enable the Port object.
Poll cycle stopping due to communication error (retries are available).
Poll cycle stopping due to communication error (no retries are available).
Requested command cannot be performed. Device is disabled.	The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab.
StartRequestNow() can not be issued - no port object is assigned.	The Connection information for the device has not been configured. To configure this, go to the Connection tab for the device.
Task: command issued/detected but no poll messages were found. Please check active items and/or device configuration.
Task: demand poll issued/detected but no poll messages were found. Please check active items and/or device configuration.	A demand poll was initiated for a device that does not have any active items assigned to it.	Activate OPC items for this device before initiating a demand poll.
Task: write issued/detected but no poll messages were found. Please check active items and/or device configuration.
The user requested a transaction but the scheduler hasn't yet received an 'Activate' message to assign the user to a device.	A demand poll was initiated for a device that does not have any active items assigned to it.	Activate OPC items for this device before initiating a demand poll.
The Host Address for the current selected Host is blank. Verify Port configuration.	View the Connections section of the user guide for more information on configuring a port.
Tag Name Add item failed	May happen if an alias group is not configured correctly to reflect an item present in the device. View the Alias Group section of the User Guide.
Tag Name - Invalid register address numeral.	May happen if an alias group is not configured correctly to reflect an item present in the device. View the Alias Group section of the User Guide.
The Host Address for the current selected Host is blank. Verify Port configuration.	Verify the Host Address and Port information is valid for the Selected Host on the Port.
Unsupported item. This item is invalid: Tag Name	May happen if an alias group is not configured correctly to reflect an item present in the device. View the Alias Group section of the User Guide.

BSAP Specific Errors

Error	Description	Notes
**Error validating item Tag Name* - ACCOL item name Tag Name doesn't include the required two periods.	May happen if an alias group is not configured correctly. View the Alias Group section of the User Guide.
Could not trigger demand poll

ControlLogix Specific Errors

Error	Description	Notes
Error # on Open. Could not load or locate the Tag file for this device. The Read Device Tags command will poll the device and generate this file.	This error is logged when the driver is attempting to locate and open the tag file into memory during the item activation process. Items being activated will be treated as Non-Listed.	It is necessary to execute the "Read Device Tags" command prior to executing the requested command. For more information, reference the ControlLogix Tags page.
Validation Error on Non-Listed Tag=Device Name.TagName. Data Type indicator missing or invalid.	This error is the result of trying to activate a Non-Listed tag without a valid data modifier.	For more information, reference the ControlLogix Tags page.
Read Tag Service Return Code - 04 - for Tag:SuperCoolMissingTag Request Path Syntax Error. Likely Cause: This tag could not be found in the device. Ensure the Tag was entered correctly.	This error occurs when the device cannot resolve the tag name as entered by the user. The driver is attempting to access a tag using it’s symbolic ANSI name and the device cannot resolve it.	Verify this name (case included) is correct. For more information, reference the ControlLogix Tags page.
CIP Forward Open Error: Status:0x01 ExtendedStatus:0x0111. Likely Cause: Incorrect Processor Slot X configured.	This error occurs when the CIP Explicit Connected Message connection is attempted using the configured processor slot, but the device cannot create the connection to the slot.	Verify the processor slot is correct. The default is 0. Ensure the device type is based on the Logix5000 series processor. See Allen Bradley protocols.

DF1 Specific Errors

Error	Description	Notes
**ValidationError: Device Name* - Item Item Name
***Invalid file type.

Modbus Specific Errors

Error	Description	Notes
Archive #: Upload failed on message type #### (TeleBUS command #)
Failed to execute command Id ### on object Device Name (asiControl)	View the Logger details for the detailed error. The number is the numeric representation of the command name.
PublishMeterConfiguration for Tube # failed: Error 0x80004004
This device has no register set.

ROC Specific Errors

Error	Description	Notes
***Item validation error: Expected Type.Param or one of the standard or miscellaneous items.

TotalFlow Specific Errors

Error	Description	Notes
Control Valve items are not supported when using a DB2 protocol
Could not trigger demand poll