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Note: In later releases of AES/ ACM, the "PES = -10" error messages have been changed to be more informative, so the first thing that getting the "PES = -10" error message tells you is that you need to upgrade to the latest release.
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1) If polling the device for that archive file has worked previously and no changes have been made to AES/ ACM, the program the device was running that implemented the archive file has probably been destroyed.
2) If you've just set up or recently made changes to your AES/ ACM configuration, you probably have the wrong archive file name or number configured for that upload. To find out the correct archive file number or name for ControlWave devices, consult the appropriate Knowledge Base article:
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If your device is not a ControlWave, contact AutoSol technical support.To change the archive file name or number in AES:
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To change the archive file name or number in ACM:
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