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It is important to close the ACM Configuration client and stop the ACM services before making changes to an existing database. |
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The database provider used by the ACM Services to connect to the database. Supported providers are MSOLEDBSQL19.1, MSOLEDBSQL.1, SQLNCLI.1, SQLNCLI10.1, SQLNCLI11. If no items appear in the list, download and install one of the following providers: MSOLEDBSQL19.1, MSOLEDBSQL.1 or SQLNCLI11 (only suggested for use with SQL Server 2012). The installers for the providers may prompt for a Microsoft Visual C++ Redistributable for Visual Studio. More information can be found on the Installing Database Providers page.
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While ACM supports the SQL Native Client providers SQLNCLI.1 and SQLNCLI10.1, they have reached their End of Life and are no longer available for download. |
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Click this button to backup the database to a Microsoft Access database that is used when in Safe Mode. The backup is stored with the ACM system files; the default location is "C:\ProgramData\AutoSol\Communication Manager\7". More instructions can be found here: Backup the ACM database to an emergency Microsoft Access database.