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Description
The following table lists common error messages that may be present along with notes on how to resolve these errors.
| Error | Description | Notes |
|---|
| Command: "Parameter Name" is blank or zero | A value for the named command has not been provided. The Object Command section of the User Guide provides more information on Command usage.. |
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| Command not present | The command is not available for the listed device. To view available commands for that device, view the Command tab. | Occurs when attempting "Retrieve History for Children" via the tree. |
| Demand Poll cannot be performed. Device is disabled. | The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab. | Occurs when attempting to Demand Poll via the tree or directly from the device. |
| Error # on Open. Could not load or locate the Tag file for this device. The Read Device Tags command will poll the device and generate this file. | It is necessary to execute the "Read Device Tags" command prior to executing the requested command. | For more information, reference the Command tab section of the relevant device. |
| Error attempting to retrieve history. StartRequestNow() can not be issued - no port object is assigned. | The Connection information for the device has not been configured. To configure this, go to the Connection tab for the device. |
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| ExecuteCommand() cannot be performed. Device is disabled. | The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab. | Occurs when attempting any command via the tree or directly from the device. |
| Failed to execute command Id ### on object "Device Name" | The selected command failed to execute. The previous error message in the log files should provide more information |
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| Failed to set property SomePropertyName with value 'X' | This indicates that the property has been deprecated and is no longer used. | Deprecated properties can remain without causing issues. See Deprecated Properties on the Maintenance section for instructions on removing these log entries. |
| History Request cannot be performed. Device is disabled. | The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab. |
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| No archive types are enabled for history collection. |
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Parameter # ("Parameter Name") must be provided fo | A value for the named command has not been provided. The Object Command section of the User Guide provides more information on Command usage. |
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| Poll cycle stopping - communication port is closed or disabled. |
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| Requested command cannot be performed. Device is disabled. | The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab. |
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| StartRequestNow() can not be issued - no port object is assigned. | The Connection information for the device has not been configured. To configure this, go to the Connection tab for the device. |
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| Task: demand poll issued/detected but no poll messages were found. Please check active items and/or device configuration. |
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| The Host Address for the current selected Host is blank. Verify Port configuration. | View the Connections section of the user guide for more information on configuring a port. |
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| Template file is not loaded. |
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| TotalPollAttempt Add item failed |
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| TOTALPOLLATTEMPT - Invalid register address numeral. |
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| Unsupported item. This item is invalid: TOTALPOLLATTEMPT" |
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| Validation Error on Non-List Tag=TotalPollAttempt. Data Type indicator missing or invalid. |
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DF1 Specific Errors
| Error | Description | Notes |
|---|
| ***ValidationError: "DeviceName" - Item TOTALPOLLATTEMPT |
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| ***Invalid file type. |
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Modbus Specific Errors
| Error | Description | Notes |
|---|
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Archive #: Upload failed on message type #### (TeleBUS command #) |
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| Failed to execute command Id ### on object "Device Name" (asiControl) | View the Logger details for the detailed error. The number is the numeric representation of the command name. |
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| PublishMeterConfiguration for Tube # failed: Error 0x80004004 |
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| This device has no register set. |
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BSAP Specific Errors
| Error | Description | Notes |
|---|
| ***Error validating item TotalPollAttempt - ACCOL item name TOTALPOLLATTEMPT doesn't include the required two periods. |
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| Could not trigger demand poll |
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ROC Specific Errors
| Error | Description | Notes |
|---|
| ***Item validation error: Expected Type.Param or one of the standard or miscellaneous items. |
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