Login

Security: Visible for all users

Access to AMP starts with the login screen as shown here.

Desktop/Larger Screen

Mobile/Smaller Screen

Directions for Login

Enter a valid domain/username. Either \ or / can be used for the domain and username entry.
- Example: ACMECORP\ROADRUNNER
Enter a valid password for the account. The visibility toggle on the right side of the password entry will allow the password to be visible on the form.
Select an ACM Server Profile to connect too. If present and configured, the following selection drop-down is shown below the Password.
Click the Login button to proceed with authentication and login to AMP.
Once logged in, a session is created and the dashboard page is shown.

ACM Server Profiles are an optional feature. If the user does not select a Profile when logging in, the default server configuration is used for the session.

Troubleshooting Login Issues

Error	Description	Resolution

Error	Description	Resolution
Username/Password Incorrect	The domain\username and or password were not found on your network or domain.	Verify the account information is correct. Verify the password is in the correct case (upper case or lower case for each character. Verify that the keyboard caps lock function is off.
Locked Out	The username has been locked out from further attempts to login until the lock can be removed.	Wait until the lockout has expired. Contact a site administrator to manually unlock this username before the lockout has expired.
Server Not Licensed. Admin Only	The server license is not present or has expired.	Refer to the Troubleshooting page.
Server Not Licensed, Limited Session	The server license is not present or has expired. One administrator is allowed a two minute session to perform license configuration.	Verify license status and file location. Request a new license and install using the Licensing page.