| Error | Description | Notes |
|---|
| Command: "Parameter Name" is blank or zero | A value for the named parameter has not been provided. | The Object Command section of the User Guide provides more information on Command usage. |
| Command not present | The command is not available for the listed device. To view available commands for that device, view the Command tab. | Occurs when attempting "Retrieve History for Children" via the tree. |
| Demand Poll cannot be performed. Device is disabled. | The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab. | Occurs when attempting to Demand Poll via the tree or directly from the device. |
| Error # on Open. Could not load or locate the Tag file for this device. The Read Device Tags command will poll the device and generate this file. | It is necessary to execute the "Read Device Tags" command prior to executing the requested command. | For more information, reference the Command tab section of the relevant device. |
| Error attempting to retrieve history. StartRequestNow() can not be issued - no port object is assigned. | The Connection information for the device has not been configured. | To configure this, go to the Connection tab for the device. |
| ExecuteCommand() cannot be performed. Device is disabled. | The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab. | Occurs when attempting any command via the tree or directly from the device. |
| Failed to execute command Id ### on object "Device Name" | The selected command failed to execute. The previous error message in the log files should provide more information |
|
| Failed to set property SomePropertyName with value 'X' | This indicates that the property has been deprecated and is no longer used. | Deprecated properties can remain without causing issues. See Deprecated Properties on the Maintenance section for instructions on removing these log entries. |
| History Request cannot be performed. Device is disabled. | The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab. |
|
| No archive types are enabled for history collection. |
|
|
Parameter # (Parameter Name) must be provided foCommand Name | A value for the named parameter for the named command has not been provided. | The Object Command section of the User Guide provides more information on Command usage. |
| Poll cycle stopping - communication port is closed or disabled. |
|
|
| Poll cycle stopping due to communication error (retries are available). |
|
|
| Poll cycle stopping due to communication error (no retries are available). |
|
|
| Requested command cannot be performed. Device is disabled. | The device is not enabled. To enable it, select the "Enable Device" checkbox on the General tab. |
|
| StartRequestNow() can not be issued - no port object is assigned. | The Connection information for the device has not been configured. To configure this, go to the Connection tab for the device. |
|
| Task: demand poll issued/detected but no poll messages were found. Please check active items and/or device configuration. |
|
|
| The Host Address for the current selected Host is blank. Verify Port configuration. | View the Connections section of the user guide for more information on configuring a port. |
|
| Template file is not loaded. |
|
|
| Tag Name Add item failed | May happen if an alias group is not configured correctly. View the Alias Group section of the User Guide. |
|
| Tag Name - Invalid register address numeral. | May happen if an alias group is not configured correctly. View the Alias Group section of the User Guide. |
|
| Unsupported item. This item is invalid: Tag Name | May happen if an alias group is not configured correctly. View the Alias Group section of the User Guide. |
|
| Validation Error on Non-Listed Tag=Device Name. Data Type indicator missing or invalid. |
|
|