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Application/Installation Issues

Error

Description

Resolution

HTTP Error 500.19 — Internal Server Error — The requested page cannot be accessed because the related configuration data for the page is invalid.

  1. The application website folder is inaccessible because of insufficient permissions. Grant Read permission to the IIS_IUSRS group on the publish folder so that it can access the Web.config file.

  2. Ensure the user account used for the IIS Application Pool has permission to run processes and access files.

Connectivity Issues

Error

Description

Resolution

Service Not Reachable.

Service name will very based on the application function. The service is not reachable as configured or is offline for some other reason.

  1. Verify the service port and host are configured correctly here.

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