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Description

The following table lists common error messages that may be present along with notes on how to resolve these errors.

ErrorDescriptionNotes
Command: "Parameter Name" is blank or zeroA value for the named parameter has not been provided. The Object Command section of the User Guide provides more information on Command usage.
Command not presentThe command is not available for the listed device.  To view available commands for that device, view the Command tab.Occurs when attempting "Retrieve History for Children" via the tree.
Demand Poll cannot be performed. Device is disabled.The device is not enabled.  To enable it, select the "Enable Device" checkbox on the General tab.Occurs when attempting to Demand Poll via the tree or directly from the device.
Error # on Open. Could not load or locate the Tag file for this device. The Read Device Tags command will poll the device and generate this file.It is necessary to execute the "Read Device Tags" command prior to executing the requested command. For more information, reference the Command tab section of the relevant device.
Error attempting to retrieve history. StartRequestNow() can not be issued - no port object is assigned.The Connection information for the device has not been configured.  To configure this, go to the Connection tab for the device.
ExecuteCommand() cannot be performed. Device is disabled.The device is not enabled.  To enable it, select the "Enable Device" checkbox on the General tab.Occurs when attempting any command via the tree or directly from the device.
Failed to execute command Id ### on object "Device Name"The selected command failed to execute.  The previous error message in the log files should provide more information
Failed to set property SomePropertyName with value 'X'This indicates that the property has been deprecated and is no longer used. Deprecated properties can remain without causing issues. See Deprecated Properties on the Maintenance section for instructions on removing these log entries.
History Request cannot be performed. Device is disabled.The device is not enabled.  To enable it, select the "Enable Device" checkbox on the General tab.
No archive types are enabled for history collection.

Parameter # ("Parameter Name") must be provided for "Command Name"

A value for the named parameter for the named command has not been provided. The Object Command section of the User Guide provides more information on Command usage.
Poll cycle stopping - communication port is closed or disabled.

Poll cycle stopping due to communication error (retries are available).

Poll cycle stopping due to communication error (no retries are available).

Requested command cannot be performed. Device is disabled.The device is not enabled.  To enable it, select the "Enable Device" checkbox on the General tab.
StartRequestNow() can not be issued - no port object is assigned.The Connection information for the device has not been configured.  To configure this, go to the Connection tab for the device.
Task: demand poll issued/detected but no poll messages were found. Please check active items and/or device configuration.

The Host Address for the current selected Host is blank.  Verify Port configuration.View the Connections section of the user guide for more information on configuring a port.
Template file is not loaded.

TotalPollAttempt Add item failed

TOTALPOLLATTEMPT - Invalid register address numeral.

Unsupported item. This item is invalid: TOTALPOLLATTEMPT"

Validation Error on Non-List Tag=TotalPollAttempt. Data Type indicator missing or invalid.

DF1 Specific Errors

ErrorDescriptionNotes
***ValidationError: "DeviceName" - Item TOTALPOLLATTEMPT

***Invalid file type.

Modbus Specific Errors

ErrorDescriptionNotes



Archive #: Upload failed on message type #### (TeleBUS command #)



Failed to execute command Id ### on object "Device Name" (asiControl)View the Logger details for the detailed error.  The number is the numeric representation of the command name.
PublishMeterConfiguration for Tube # failed: Error 0x80004004

This device has no register set.

BSAP Specific Errors

ErrorDescriptionNotes
***Error validating item TotalPollAttempt - ACCOL item name TOTALPOLLATTEMPT doesn't include the required two periods.

Could not trigger demand poll

ROC Specific Errors

ErrorDescriptionNotes
***Item validation error: Expected Type.Param or one of the standard or miscellaneous items.

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