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titleTable Of Contents

Table of Contents
printablefalse

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Default = Not selected.  Select this to run ACM from a backup Microsoft Access database if the connection to SQL Server were to fail during the startup of ACM. This provides a way for ACM to load the last backed up configuration so polling can take place.  Any modifications to the configuration while in Safe Mode are temporary and will not be saved.

Info
titleNote

For installations that make use of the Safe Mode operation, ACM versions 8.0 and later require the "Microsoft ACE OLEDB 12.0" database driver for the safe mode database. The older "Microsoft Jet OLEDB 4.0" driver used by ACM versions 7.1 and earlier is no longer supported. The new database driver can be downloaded from Microsoft here.


Backup now

Click this button to backup the database. The backup is stored with the ACM system files; the default location is "C:\ProgramData\AutoSol\Communication Manager\7".


Info
titleBackup Now Note

See Backup the ACM database to an emergency Microsoft Access database.

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Info
titleOracle Connection Example

Sample setup

  • FCPROD is the name of the listener on the FLOWCAL machine.
  • VMFLOWCAL2 is the name of the FLOWCAL machine.
  • FLOWCAL is the name of the FLOWCAL database.

Install Oracle client driver files (available from ACM ftp site). Note: The 32-bit version of the Oracle client is required for the 32-bit version of ACM.

Custom connection string:

Provider=OraOLEDB.Oracle.1;Data Source=FCPROD;User Id=User1;Password=Pwd;UseSessionFormat = TRUE; 

tnsnames.ora file:

FCPROD = 
     (DESCRIPTION =
          (ADDRESS = (PROTOCOL = TCP)(HOST = VMFLOWCAL2)(PORT = 1521))
          (CONNECT_DATA =
                 (SERVER = DEDICATED)
                 (SERVICE_NAME = FLOWCAL)
           )
      )

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