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titleTable Of Contents

Table of Contents
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Click this button to backup the database. The backup is stored with the ACM system files; the default location is "C:\ProgramData\AutoSol\Communication Manager\7".


Info
titleBackup Now Note

See Backup the ACM database to an emergency Microsoft Access database.

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Info
titleOracle Connection Example

Sample setup

  • FCPROD is the name of the listener on the FLOWCAL machine.
  • VMFLOWCAL2 is the name of the FLOWCAL machine.
  • FLOWCAL is the name of the FLOWCAL database.

Install Oracle client driver files (available from ACM ftp site). Note: The 32-bit version of the Oracle client is required for the 32-bit version of ACM.

Custom connection string:

Provider=OraOLEDB.Oracle.1;Data Source=FCPROD;User Id=User1;Password=Pwd;UseSessionFormat = TRUE; 

tnsnames.ora file:

FCPROD = 
     (DESCRIPTION =
          (ADDRESS = (PROTOCOL = TCP)(HOST = VMFLOWCAL2)(PORT = 1521))
          (CONNECT_DATA =
                 (SERVER = DEDICATED)
                 (SERVICE_NAME = FLOWCAL)
           )
      )

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Use this to test the connection under a different windows user.  

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Enter the User name (DOMAIN\User) and password for the user in question.