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It is important to close the ACM Configuration client and stop the ACM services before making changes to an existing database. |
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Click this button to backup the database to a Microsoft Access database that is used when in Safe Mode. The backup is stored with the ACM system files; the default location is "C:\ProgramData\AutoSol\Communication Manager\7". More instructions can be found here: Backup the ACM database to an emergency Microsoft Access database.