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titleImportant

It is important to close the ACM Configuration client and stop the ACM services before making changes to an existing database. 

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The name of the database to be used for ACM Configuration.

Provider

The database provide provider used by the ACM Services to connect to the database.  If Supported providers are MSOLEDBSQL19.1, MSOLEDBSQL.1, SQLNCLI.1, SQLNCLI10.1, SQLNCLI11.  If no items appear in the list, download and install one of the following providers must be installed: SQLNCLI MSOLEDBSQL19.1,  SQLNCLI10.1, SQLNCLI11, MSOLEDBSQL.1, MSOLEDBSQL19.1 MSOLEDBSQL.1 or SQLNCLI11 (only suggested for use with SQL Server 2012).

Info

While ACM supports the SQL Native Client providers SQLNCLI.1 and SQLNCLI10.1, they have reached their End of Life and are no longer available for download.

Authentication/User name/Password: 

The authentication information required for secure access to the database.  Supported authentication methods are Windows Authentication and SQL Server Authentication. When using Windows Authentication, ACM will connect under the user account for each service.  

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    If opting to use SQL

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Authentication, passwords must not contain a semi-colon

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Custom Setting

Default = blank.  If a custom setting needs to be appended to the connection, e.g. "MultiSubnetFailover=Yes", enter it here.  If multiple custom settings are entered, they must be separated by a semi-colon.

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Click this button to backup the database to a Microsoft Access database that is used when in Safe Mode. The backup is stored with the ACM system files; the default location is "C:\ProgramData\AutoSol\Communication Manager\7".  More instructions can be found here: Backup the ACM database to an emergency Microsoft Access database.