Installation Notes
If you have a support agreement, the new ACM version can be downloaded by using the monthly login credentials received from your sales representative. For more details, please contact us today.
Components from ACM 9 cannot be combined with components from ACM 7 nor ACM 8.
Components from ACM 8 cannot be combined with components from ACM 7.
If upgrading from a 32-bit version of ACM 7 to a 64-bit version of ACM 8 or ACM 9, ACM 7 must be first uninstalled.
If upgrading from a Beta version of the 64-bit ACM 7, it must first be uninstalled.
For installations that make use of Safe Mode operation, ACM 8 and ACM 9 use the "Microsoft ACE OLEDB 12.0" database driver for the safe mode database. The ACE OLEDB 12.0 driver can be downloaded from Microsoft.
It is always a good idea to back up your ACM configuration database before updating. This update makes changes to the database and if for some reason the update is not successful, a backup may be required to revert to your previous version of ACM. Instructions are found in the ACM User Guide under Maintenance –> Backing up the SQL Database.
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The ACM server, hardware and Structured Query Language (SQL) Server database configuration should follow the ACM System Planning and Requirements guide. Refer to that guide prior to installing ACM. |
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