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The session is broken and the user is redirected to the Login Page when the browser Page Reload button or phone swipe down gesture to refresh is performed.
Many Device commands do not receive Command Event Log updates after the initial request is sent and logged. Use the Log Messages viewer to review the messages logged from the device to ACM.
V1.1 The IsUserManager feature does not work correctly due to the DB schema using the outdated IsDeviceManager field. Changing the DB field to IsUserManager fixes the issue. Future releases will address this in the DB creation script.
V1.1 If the ConfigurationAdministration table entry has both fields as True, the Administration menu displays twice. This will be addressed in a future release, but can be corrected by making sure only one option is set as true for each user in this table.
Application/Installation Issues
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Error | Description | Resolution |
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  Service Not Reachable. | Service name will very based on the application function. The service is not reachable as configured or is offline for some other reason. |
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Error,SQLDataAccess.LoadData,Microsoft.Data.SqlClient.SqlException (0x80131904): A connection was successfully established with the server, but then an error occurred during the login process. | Persisted Items not showing, Not able to login to a licensed session as an administrator, etc. | All database connection strings must have the entry (Encrypt=False;) added when using version 1.1+ of AMP. Use the Custom Setting option for the ACM database connection assign this value.   |